You can now manually retry failed subscription payments from the Subscription Details page when using NMI, Authorize.Net, Square, or Mercado Pago.

This helps you recover subscription revenue after automatic retries are used up or not available. You can also update the card on the subscription and collect payment using a new payment method.

How to use it

1. Go to Payments > Subscriptions.
2. Open a subscription with an Unpaid or Past due payment status.
3. When automatic retries are exhausted, retry the oldest unpaid payment using a saved card or a newly added card.
4. (Optional) Set the selected card as the subscription’s default payment method.

Retry rules

• You can attempt a retry up to three times with the same card.
• After three unsuccessful attempts, a 24-hour cool-down applies before that card can be retried.
• Warnings will indicate when another retry is not yet available.

Help article

How to manually retry a failed subscription payment

Why it matters

• Previously, failed payments could remain unpaid after automatic retries were exhausted.
• Manual retries give you more control over payment recovery and help reduce involuntary churn without leaving Leadli.

What’s next

We’ll continue improving subscription payment recovery across payment providers and make failed payment management more seamless.