Overview
Notification templates now support multiple languages across Calendars, Services, and Rentals. The default templates will display in the language set in your Business Profile (Platform Language). If you have already edited a template, it will stay exactly as you saved it.
What changed
- Localized defaults: Default templates automatically display in the correct language for supported channels (Email, SMS, and WhatsApp, depending on the product).
- Coverage by product: Calendars includes templates for Assigned User, Additional Email, Additional Phone, Contact, and Guest recipients. Services and Rentals include the relevant recipient templates for each notification type.
- One language setting: Templates use the Business Profile Platform Language as the single source of truth.
- Custom edits are preserved: Edited templates are never overwritten or retranslated.
- New setups are ready immediately: Newly created Calendars, Services, and Rentals locations get localized default templates automatically.
How to use it
- Calendars: Go to Calendar Settings → Notifications for the calendar you want to update.
- Services and Rentals: Go to Global Settings → Notifications.
- Existing locations: Your current templates remain unchanged. To use the localized default version, open the template and select Reset to Default.
Why it matters
- Multi-language businesses can use notification templates without manual translation.
- Using the Business Profile language keeps behavior consistent across products and recipient types.
- Your existing customized templates remain protected.
