Email delivery is now better protected when a domain mapped in your Campaign Domain settings becomes inactive or unverified.
Previously, emails could continue attempting to send after a mapped domain became inactive. With this update, email delivery is automatically prevented in those cases, and a clear failure message is shown in Conversations.
What’s new
- Emails are automatically stopped if the mapped Campaign Domain becomes inactive or unverified.
- Failed email attempts display a clear error message in Conversations.
- Improved visibility into email delivery issues caused by domain verification status changes.
Why it matters
- Helps prevent failed or unauthorized email delivery attempts from inactive domains.
- Makes it immediately clear why an email failed.
- Improves troubleshooting by surfacing domain verification issues directly in Conversations.
- Enhances email reliability and domain compliance handling.
How it works
- If a Campaign Domain status changes from Active to Inactive or Unverified, sending automatically stops for emails using that domain.
- The email activity is marked as failed.
- A message in Conversations explains that the email failed because the domain is not verified.
