Summary

The Leadli Book Appointment workflow action now includes a Timezone field. You can set a fixed timezone or use a dynamic value such as the contact’s timezone.

How it works

When the action runs, Leadli reads the Start Date & Time using the selected timezone and books the appointment at the correct absolute time. If no timezone is selected, it uses the account timezone.

How to use it

• Open the Book Appointment action in a workflow.
• Set the Start Date & Time and choose a fixed timezone or Contact Timezone.
• Save the action.

Why this matters

Without a timezone setting, dynamic appointment times can be interpreted in the wrong timezone, which can cause bookings to land at the wrong time for contacts in different regions.

Notes and limitations

• The account timezone is used by default, but you can set a specific timezone if needed.
• The selected timezone is used to interpret the Start Date & Time and check slot availability.
• If Override Availability is enabled, the appointment can be booked without checking calendar availability.
• This update applies only to the Book Appointment action.