We updated the guidance shown in the “View required fixes” window so it matches how your A2P campaign was registered.

What changed

• Guidance that matches your setup: Common rejection reasons now show separate steps for campaigns created through the Chat Widget (Quick Setup) versus Manual Setup, since the fix is in a different place.
• Clear next steps: Each reason explains what happened in plain language and lists the actions to take.
• Clear when the issue is platform-generated: If a rejection is caused by wording the platform generates (for example, consent text), the guidance will say so and point you to support.
• Required carrier wording included: When carriers require specific statements (such as for privacy policy verification), the guidance includes the exact text.
• Warning when resubmitting will not help: For issues like a business type mismatch, the guidance explains what must be corrected before resubmission.

Why this matters

More accurate guidance helps you fix the right issue on the first try and resubmit with fewer delays.