Because of an upstream carrier migration, SMS is no longer available on Mexico local phone numbers.

What changed

• In Settings > Phone Numbers > Manage Numbers > Phone Numbers, Mexico local numbers now show an “SMS unavailable” label.
• This applies to existing and newly purchased Mexico local numbers.
• If a number has multiple status labels, they will now wrap to avoid breaking the table layout.

Where to look

• Go to Settings > Phone Numbers > Manage Numbers > Phone Numbers.
• For Mexico local numbers, you will see an “SMS not supported” label with a tooltip.
• Voice (and WhatsApp, where available) will continue to work.

No setup is required. The label appears automatically for affected numbers.

If you have questions, contact Leadli support.