Overview
When a service has multiple staff members (for example, junior and senior stylists or different specialists), customers choosing from a simple list of names may not know who is the best fit.
You can add a short role badge, such as “Lead Therapist” or “Senior Consultant,” to each staff member’s profile. This badge appears during staff selection on your booking widget, making it easier for customers to choose and giving each role clearer visibility.
What’s new
- Reusable badges: Create as many role badges as you need (for example, Lead Therapist or Senior Consultant). When assigning a badge to a staff member, your existing badges are available to select.
- One role badge per staff member: Assign one text-based role badge (up to 30 characters) to each staff member from their staff details settings.
- Custom badge colors: Choose a color for each badge so roles are easy to distinguish.
- Displayed during staff selection: If a staff member has a badge configured, it appears on their card during staff selection on the booking widget.
- No empty badges: Staff without a configured badge show no badge or placeholder.
- Immediate updates: Editing or removing a badge is reflected the next time the booking widget loads.
- Consistent on desktop and mobile: The badge displays consistently across desktop and mobile layouts.
How to use it
- Go to Services → Staff.
- Edit the staff member you want to update.
- Under the Basic details tab, find the Staff badge dropdown.
- Add or select a badge, then save. The badge will appear next to that staff member during staff selection on your booking widget.
Why this matters
- Helps customers quickly identify the right person to book with when multiple staff members are available.
- Keeps setup simple and easy to scan, without needing detailed staff bios.
- Maintains a polished, on-brand booking experience with minimal configuration.
