Custom pricing for service appointments

September 22, 2026

Overview

Service prices do not always match what should be charged. Negotiated pricing or one-off scenarios can mean the final price needs to differ from what is configured.

You can now edit a service’s price directly in the service appointment modal before saving a new appointment, or while editing or duplicating an existing appointment. This changes the price for that appointment only and does not change the service’s global pricing.

What’s new

  • Edit the service price on the appointment
    When creating, editing, or duplicating a service appointment, you can adjust the service price in the appointment modal. The total updates immediately.
  • Appointment-specific only (not global)
    Any price change applies only to that appointment. The globally configured service price is not changed.
  • Validation included
    Zero is allowed (for complimentary services). Negative values are blocked with a clear validation error.
  • Overrides staff-specific pricing
    If a staff member has a custom price set for a service, the appointment price you enter will override it for that appointment.
  • Available in the mobile app
    You can edit the service price for an appointment from the mobile app.

How to use it

  1. Open the service appointment modal (create, edit, or duplicate).
  2. Click the edit icon next to a service.
  3. Enter the new price for the service.
  4. Save. The custom price applies only to that appointment.

Why this matters

  • Lets staff charge the correct negotiated or discretionary price without workarounds.
  • Keeps global service pricing unchanged so one-off pricing does not affect other bookings.
  • Supports the same workflow on desktop and mobile.

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