Community admins can now automate how join requests are reviewed, routed, and handled using a workflow trigger. This reduces manual review while keeping control over who gets access.
What’s new
- New workflow trigger: Requested to Join Group. This trigger runs whenever someone requests to join a community group, so you can build automations for the full join-request process.
- Filters based on membership question responses. You can filter by group and by the answers people submit. When you select a group, its membership questions appear as filter fields so you can route requests based on responses.
- AI-based screening (optional). You can pass membership answers into GPT prompts inside workflows to flag likely spam or low-quality submissions. Based on the result, you can automatically approve and grant access, or route the request for manual review.
How it works
- Create a new workflow and add the Requested to Join Group trigger.
- Select the target group and configure filters based on membership question answers (optional).
- Add any actions you need, such as granting group access, sending a welcome message, or tagging the contact.
Notes
- The trigger runs on join requests (not direct joins). Request-based access must be enabled for the group.
- Membership question filters update based on the questions configured for the selected group.
- GPT actions may incur additional charges per execution.
