Your Ask AI Chats Are Private

August 11, 2026

Ask AI chat history on mobile now shows only the conversations you started.

The issue

When multiple users in the same sub-account used Ask AI on mobile, chat history could display sessions started by other teammates. This made it harder to find your own threads and created privacy concerns.

What changed

Mobile now loads Ask AI chat history per user, consistent with how it works on the web. When you open Chat history, you will only see conversations you started. The list also refreshes when you switch sub-accounts or sign in as a different user.

Benefits

  • Improved privacy: Teammates only see their own Ask AI conversations.
  • Faster navigation: Your history is easier to find and review.
  • Smoother team adoption: Teams can use Ask AI without sharing chat history across users.
  • Accurate results: History updates correctly when switching locations or users.

How to use it

  1. Open Ask AI: Tap Ask AI from the FAB, home screen, or dashboard.
  2. Open your history: Tap the history icon in the Ask AI header to open Chat history.
  3. Continue a conversation: Select any of your past sessions to pick up where you left off.

Release details

  • Release date: June 5, 2026
  • Available version: 4.18.0 (build 831)
  • Status: Public
  • Platforms: iOS and Android
  • Availability: Leadli, LeadConnector, and the white-label app

Good to know

  • Scope: This change applies to the Chat history list only. It does not affect live chat or new messages.
  • Who sees what: Each logged-in user only sees sessions tied to their account within the current sub-account.
  • Switching context: History clears and reloads when you switch sub-accounts or when a different user signs in on the same device.
  • Empty history: If your location or user context is not ready, you may see an empty list rather than partial results.

Questions or feedback

If you would like to share feedback, contact our team here: https://speakwith.us/nikhilsatish

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