Overview
We improved how Calendly appointment reschedules are handled in Leadli to provide a consistent scheduling and automation experience.
With this update, Calendly reschedules behave the same way as native Leadli appointment reschedules. This helps reschedule-based workflows, tags, and tracking work consistently across the platform.
What’s new
- Calendly reschedules are treated as true appointment reschedules in Leadli.
- Existing appointments are updated instead of being recreated.
- Rescheduled appointments are correctly marked as Rescheduled.
- Reschedule-based automations and conditions work consistently for Calendly appointments.
How it works
When an appointment is rescheduled in Calendly:
- The existing Leadli appointment is updated with the new date and time.
- The appointment is marked as Rescheduled.
- The previous appointment date and time is preserved for tracking.
- Rescheduled tags and workflow conditions are applied correctly.
Workflows using a “Rescheduled = True” filter will also work for Calendly reschedules.
Why this matters
- Creates a consistent scheduling experience across Calendly and Leadli.
- Improves reliability for reschedule-based workflows and automations.
- Enhances appointment tracking and reporting accuracy.
- Reduces manual effort when managing appointment changes.